We aim to ship all orders within three working days of receipt. This can take a little longer in times of high demand.
Please note, at the moment all shipments are taking a lot longer than the timeframes advertised by Royal Mail. Service from the Post Office/Royal Mail is inconsistent, with some packages taking weeks to get small distances. This is especially true of international orders, where customs issues are also occurring.
Also, we do not use tracked services, just standard Royal Mail services. We are not able to provide tracking numbers. If you suspect your package should have arrived and hasn't, please check it hasn't been left with a neighbour or is undelivered at your local post office before contacting us.
Our standard shipping options included within our checkout pricing are as follows:
- Orders within the UK are sent by second class post through Royal Mail.
- Orders to North America ship from our Seattle based order consolidator, White Squirrel, who will send you tracking information when it ships.
- International orders may be subject to Import Duty by your country, so please check before deciding to order. Our books may be available in your country in an accessible way already.
Due to increasing numbers of issues with EU VAT and general international shipping prices/delivery times, we only ship to the EU using the Royal Mail's registered shipping service as the package is likely to be pulled for Import Duty in your country and you often won't be notified of it otherwise.
If you have any queries with regards to shipping options, or would like to request an alternative shipping method, please get in touch via our contact form prior to placing your order.